We
want you to be fully satisfied with your purchase. Bomanti will gladly
accept eligible returns (see restrictions below*) in unused condition, with
tags intact and packaging included within 20 days of the order shipment date
for a refund of the full merchandise price.
*Final Sale items
cannot be returned. These items are indicated as final sale on the product
page, shopping cart and order confirmation with the "FINAL SALE"
flag.
Please visit our Returns page and complete the form to request a Return Merchandise Authorization number. Once you are authorized for return process you can put RMA number inside to your returning package. All return shipping costs are the responsibility of the customer. We highly recommend using a traceable method to ship your return. Returned items received in used, damaged, or not-good condition without prior approval of Customer Service will be neither refunded nor returned back to you.
How to get a Return
Authorization Number?
1. Log into your
account.
2. Click on Return Items.
3. Select the order number you wish to return from.
4. Check the box of the items you would like to return.
5. Select your refund method from your original form of payment.
6. Click "Process Return". A new page will load displaying your
return authorization number. Please note this number on your return package and
ship it back using the traceable method of your choice. You will also receive a
separate return confirmation email.
How do I exchange my
order?
We recommend obtaining a Return Authorization, returning your item for a
refund, and reordering online at your convenience. We are unable to honor
exchange requests enclosed in return packages or sent via email.
What will it cost to
ship my return?
Shipping fees on your initial order are non-refundable, and we do not cover the
cost of return shipping. We strongly recommend that you use the most
cost-effective traceable and/or insured method to protect you in the rare event
that your package is lost or mishandled by the shipper.
When will my refund be
processed?
Once your return is received and inspected at our fulfillment center, a refund
will be applied according to the method you selected when your Return
Authorization Number was obtained. Please note that with refunds additional
processing time may occur, dependent upon the speed of your credit card
company.
Why is my refund
amount different from the original cost of my item?
Original transactions and refunds are processed in US Dollars. Exchange
rates are subject to change between the time of your purchase and the time of
your return. This can result in a difference between the original charge and
the amount of your refund.
